Shipping Policy

Thank you for choosing our products. We strive to provide a seamless shipping experience for our customers. Below is an overview of our shipping policy:

Shipping Methods

We offer standard shipping to most countries and UPS express shipping to select regions. You can choose your preferred shipping method during the checkout process.

Processing Time

Once your order is confirmed, we will process it within three business days. Please note that during peak seasons or promotional events, processing times may be extended. If there are any delays, we will notify you promptly.

Shipping Time

Standard Shipping: Most customers can expect delivery within two to three weeks. Please keep in mind that this is an estimated timeframe and may vary based on your location.

UPS International Express: Packages shipped via UPS typically arrive within 4-7 business days. This expedited service ensures quick and efficient delivery, although a UPS remote area surcharge of US$30-40 may apply if your destination is classified as a remote area.

Bear in mind that shipping times are subject to change due to factors such as customs clearance and unforeseen circumstances. For specific inquiries about your shipment, we encourage you to contact our customer support team for detailed assistance.

Tracking Information

Once your order is shipped, we will provide you with a tracking number and instructions on how to track your package. You can use this information to monitor the status of your shipment and its estimated delivery date.

Shipping Charges

Shipping charges are calculated based on the weight, dimensions, destination, and selected shipping method for your order. The shipping cost will be clearly displayed during the checkout process before you confirm your purchase.

International Shipping

Currently, we offer shipping to the following destinations: United States, Canada, United Kingdom, Australia, Western Europe, and New Zealand. If your country is not listed, please contact us to confirm whether we can deliver to your location.

Packaging

As our products are intended for adult use, we prioritize discreet shipping. All orders are shipped in plain, unmarked packaging without explicit branding or content descriptions. Our discreet packaging preserves your privacy and confidentiality throughout the delivery process. Rest assured, the outer packaging will not indicate the nature of the contents inside, and your order will be handled with the utmost care and respect for your privacy.

Address Accuracy

It is essential to provide accurate and complete shipping address details. We are not responsible for any delays or misplaced packages due to incorrect information provided by the customer.

If you have any further questions or need clarification regarding our shipping policy, please feel free to contact our customer service team. We are here to assist you.